Ourstead Open Ourstead

Cancel or change your plan

Switch between monthly and yearly, update your card, or cancel Plus. Nothing you made is deleted.

Plus Part of Ourstead Plus. What Plus includes.

During the beta

During the beta there is nothing to pay for or cancel. The Plus features that are ready are free for every household, marked “Plus · free in beta”, and Your plan says that subscription management is unavailable during this beta. As thanks for testing, households that join before launch keep Plus free for 3 months after Ourstead launches.

If you subscribed on the web

  1. The owner opens Family & settings → Your plan.
  2. To change how often you pay, tap Switch to yearly or Switch to monthly, and confirm.
  3. To change your card, tap Update payment method.
  4. To stop, tap Cancel Plus, then Cancel Plus again to confirm.

Plus stays on until the end of the time you have paid for, then your household goes back to Free. Nothing is deleted, and what you made with Plus stays readable. Changed your mind before then? Tap Keep Plus.

If you subscribed in the Android or iPhone app

Manage or cancel it where you bought it. On Android, open Google Play → Payments & subscriptions → Subscriptions. On an iPhone, open Settings → your name → Subscriptions.

Still stuck? Email support@ourstead.casa and say which device you use. A person reads every message.